This Billing & Payment Policy explains how payments are processed on the Common Projects website and outlines the terms related to billing and payment transactions.

1. Accepted Payment Methods

We accept secure payments through trusted payment providers, including:

  • Visa
  • MasterCard
  • American Express
  • Debit Cards
  • Other secure payment options available at checkout

All payments must be completed before orders are processed and shipped.

2. Payment Security

Your security is important to us. All transactions on our website are processed using secure encryption technology through trusted payment gateways.

Common Projects does not store or have direct access to your full credit or debit card details.

3. Billing Information

Customers must provide accurate billing information during checkout, including:

  • Full name
  • Billing address
  • Email address
  • Phone number
  • Valid payment details

Providing incorrect billing information may result in payment delays or order cancellation.

4. Payment Authorization

All payments are subject to verification and authorization by the payment provider.

We reserve the right to:

  • Request additional verification if necessary
  • Cancel orders that appear fraudulent
  • Refuse transactions that cannot be properly verified

If a payment fails verification, the order will not be processed.

5. Currency

All prices on the Common Projects website are displayed in USD (United States Dollars) unless otherwise specified.

Your bank may charge additional currency conversion fees if you are purchasing from outside the United States.

6. Taxes

Applicable sales taxes may be applied to orders depending on your shipping location and local regulations.

The final total amount will be shown during checkout before payment is completed.

7. Failed Transactions

If a payment fails or is declined, possible reasons include:

  • Incorrect card information
  • Insufficient funds
  • Bank security restrictions
  • Expired card

Customers should contact their bank or try another payment method.

8. Refund Processing

Approved refunds will be issued to the original payment method used during the purchase.

Refund processing typically takes 5–10 business days, depending on your bank or payment provider.

9. Contact Information

For billing or payment questions, please contact us:

Common Projects
305 S Broadway Suite 205
Los Angeles, CA 90014
United States

Email: [email protected]

Business Hours:
Mon – Fri, 09:00 AM – 06:00 PM (EST)