At Common Projects, we are committed to delivering your orders safely and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing
All orders are processed within 1β3 business days after payment has been successfully confirmed.
- Orders are processed Monday through Friday during business hours.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email once your order has been placed and another notification when your order has been shipped.
2. Shipping Times
Estimated delivery times may vary depending on your location and shipping carrier.
Estimated delivery times:
- United States: 5β10 business days
- International Orders: 7β15 business days
Please note that delivery times are estimates and may be affected by factors such as weather conditions, customs processing, or carrier delays.
3. Shipping Costs
Shipping costs are calculated at checkout based on the shipping destination and selected delivery method.
Any applicable shipping fees will be displayed before you complete your purchase.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email that allows you to track the status of your delivery.
Tracking updates may take 24β48 hours to appear after the shipment has been dispatched.
5. International Shipping
We ship to many countries worldwide.
International customers should be aware that:
- Delivery times may vary depending on customs processing.
- Import duties, taxes, or customs fees may apply depending on your country’s regulations.
- These charges are the responsibility of the customer.
6. Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout.
Common Projects is not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping charges may apply.
7. Lost or Delayed Packages
While we work with reliable shipping partners, delays can occasionally occur.
If your package appears to be delayed or lost, please contact our support team and we will assist you in resolving the issue with the shipping carrier.
8. Contact Information
If you have questions regarding shipping or delivery, please contact us:
Common Projects
305 S Broadway Suite 205
Los Angeles, CA 90014
United States
π§ Email: [email protected]
Business Hours:
Mon β Fri, 09:00 AM β 06:00 PM (EST)